CUSTOMER CARE
Countdown to Moving Home
In the weeks leading up to the move:
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Decision to be taken on removal – ‘do it yourself’ or obtaining quotes from professional removers – provision of packing cases, insurance etc. |
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New address cards to be arranged and a list compiled of those to be advised including, of course,
Royal Mail, bank, building society, insurance company, school, council tax department, doctor,
dentist and utilities suppliers. |
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Ruthless clearing out of clutter to be carried out. |
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Check with your solicitor that the ‘legals’ are well in hand. |
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On move-out and move-in day advise gas and electricity final readings and check cupboards, attic,
shed and garage one last time. |
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On handover day the sales adviser will walk round with you, take gas and electricity readings and
talk you through the handover pack which will be left with you. |
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